Your Privacy

Privacy Policy

Last updated July 23, 2026

Psychiatry Today ("we," "us," or "our") operates the website psychiatrytoday.com and provides telehealth psychiatry and mental-health services. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website, submit a form, enroll in care, or communicate with us, including through SMS/text messaging.

Health records are handled separately. Protected health information (PHI) we create or receive in the course of care is governed by our Telehealth Consent and HIPAA practices, not this policy. This Privacy Policy covers information collected through our website and messaging programs.

1. Information We Collect

  • Contact information you provide through our forms, such as your name, email address, phone number, and date of birth.
  • Health-related information you choose to share to help us route your care, such as your reason for seeking care and general concerns.
  • Communication preferences, including your consent to receive text messages.
  • Payment information, processed by our payment provider; we do not store full card numbers.
  • Usage data, such as IP address, browser type, and pages visited, collected through cookies and similar technologies on our general (non-care) pages.

2. How We Use Your Information

  • Determine eligibility, connect you with a licensed clinician, and provide the care you request.
  • Schedule, confirm, and remind you of appointments.
  • Send you service-related and care-coordination text messages where you have provided consent.
  • Process payments and manage your subscription, including cancellations.
  • Operate, secure, and improve our website and services.
  • Comply with legal, regulatory, and professional obligations.

3. SMS / Text Messaging Consent

We do not sell or share your mobile phone number, SMS opt-in data, or text messaging consent with any third parties or affiliates for their marketing or promotional purposes. Mobile information collected for SMS is used solely to deliver the messages you consented to receive, shared only with the messaging providers strictly necessary to deliver them on our behalf.

When you opt in to receive text messages from Psychiatry Today, the following applies:

  • Messages are appointment-related and care-coordination — confirmations, reminders, reschedule/cancellation notices, and care-coordinator follow-ups.
  • Consent to receive text messages is not a condition of purchasing any goods or services.
  • Message frequency varies based on your care and interactions with us.
  • Message and data rates may apply, depending on your mobile carrier and plan.
  • You can opt out at any time by replying STOP to any message.
  • For assistance, reply HELP or contact us using the details below.
  • We do not include diagnoses, medications, or other sensitive clinical detail in text messages.

4. Cookies and Tracking Technologies

We use limited cookies and similar technologies to operate our website and understand general traffic. We do not run third-party advertising or marketing tracking pixels on pages about symptoms, conditions, or your care. Where analytics or conversion measurement is used on general marketing pages, it is configured to avoid transmitting health information. You can control cookies through your browser settings.

5. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who perform functions on our behalf — such as hosting, scheduling, payment processing, and message delivery — and only to the extent necessary, under contracts (including HIPAA Business Associate Agreements where applicable) that require them to protect it. We may also disclose information where required by law, to provide care, or to protect the safety of you or others. As stated above, mobile opt-in and SMS consent data is never shared with third parties or affiliates for their own marketing purposes.

6. Data Retention

We retain personal information for as long as necessary to provide care, operate our services, and meet legal, regulatory, and professional recordkeeping obligations, after which it is deleted or de-identified.

7. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you, to withdraw consent to communications, and to opt out of the sale or sharing of personal information (we do not sell it). To exercise these rights, contact us using the details below.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Not for emergencies. If you are experiencing a mental-health emergency or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline) or call 911 immediately.

9. Children's Privacy

Our website and messaging programs are directed to adults. You must be at least 18 to submit our web forms or opt in to text messaging. Care of minors, where offered, is arranged directly through a parent or legal guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

Psychiatry Today
30 N Gould St, Ste R, Sheridan, WY 82801
Email: [email protected]
Phone: (213) 755-3741

See also our Terms of Service.

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